Rich Arlington & Associates
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Phone: 814-864-2586 | Toll-free: 1-866-454-0948

Consulting and Auditing

There are a lot of business consultants, but there is very few who have had experience in the ice, snow and landscaping industries. Our professionals are real snow plowers, landscape company owners and certified snow professionals (CSP). CSPs are rare, there was only 100 of them throughout United States and Canada as of 2006. Rich Arlington and Associates has developed a network of CSPs to perform consulting services for contractors, property managers, municipalities and school districts.

Snow, ice and landscape contractors

Do you want to know what bidding process to use? Do you need your operations to become more efficient? Do you know the average productions rates for snow equipment? Do you want to know how a loader is cheaper than a pick up truck? Do you want a chart of accounts that captures job costing? Do you want to take your company to the next level without learning the hard way?

Announcing a NEW Contractor Business Solutions Program

You will find that our advisory packages are flexible, comprehensive and affordable. Now offering five different consulting/training programs to fit your needs and goals:

Level I. The E-ssential Business Advisor

Receive 60 minutes of a one-on-one scheduled conference call per month with a seasoned, Certified Industry Professional who has built multimillion dollar contracting businesses which they still run today. Participate in a monthly 45-60 minute Webinar training session on best practices for growing your business with other contractors of exterior maintenance services. Correspond by E-mail with your RA&A business advisor over the course of the program to obtain answers to all your business questions and concerns.

For a low investment, you benefit from having a COO/CEO on your staff. For more details and pricing, please call 814-864-2586 or complete the online request info form below. (Note: Minimum commitment of three (3) months participation.)


Level II. The Visit Plus E-ssential Business Advisor

All the benefits of the Level I E-ssential Business Advisor, PLUS one full day “in person meeting at the RA&A advisor’s contractor facility. One full day in-person meeting experience with an RA&A consultant at the RA&A advisor’s contractor facility can only be scheduled during or anytime after the third month of commitment. Receive one-on-one training in business/industry topic of your choice from our Full Day Program. Full Day Program includes the following Contractor Systems topics to select from:
• Accounting
• Company Manual
• Education and Training
• Estimating
• Fleet and Equipment
• General Forms and procedures
• Leadership
• Maintenance
• Management
• Marketing (to include newsletters and Web sites)
• Materials
• Office procedures
• Operational procedures
• Planning and Pricing
• Production
• Profit sharing Procedures and systems
• Recruiting and Hiring
• Safety Training and systems
• Sales
• Scheduling and Routing
SOPS “Standard Operating Procedures
• Sub contractors and procedures
• Weather Data Collection

Learn strategies that you can implement into your own organization for revenue growth and employee team success. For more details and pricing, please call 814-864-2586 or complete the online request info form below. (Note: Minimum three (3) month commitment with the facility visit occurring in or after the 3rd month.)


Level III. The Customized Business Advisor

All the benefits of having an Industry Certified COO/CEO on your staff to consult with and who will train you over the course of 20 hours (30 for SIMA members). RA&A business advisor will create a customized program for your business level and organization’s requirements. Consulting hours may be applied immediately or up to and over a span of one year—you determine and schedule with your advisor—we are flexible and understand the need to balance consulting with running your operation.

Participate in a customized training program for your organization in order to achieve revenue growth and team success. For more details and pricing, please call 814-864-2586 or complete the online request info form below.


Level IV. The Onsite Business Advisor, "Training at Your Facility or Ours"

All the benefits of having an Industry Certified COO/CEO on your staff who will either come to your facility for one day or multiple days to consult and train your team on the system topics from Level II selected by you. Or, you may come to an RA&A business advisor facility for one-on-one training and consulting. RA&A business advisor will assist you or your team in creating a customized program for your business level and organization’s requirements. Consulting time may be used anytime with a minimum 30 day advance notice so we can schedule our time and travel arrangements—you determine and schedule with your advisor—we are flexible and understand the need to balance consulting with running your operation.

Enjoy onsite consulting and training for you and your team. For more details and pricing, please call 814-864-2586 or complete the online request info form below.


Level V. The Ultimate Business Advisor

This is our Full Service Executive Consulting package, which includes:

(1) A full day of Training at Your Facility (8 hour working day).
(2) A full day of Training at RA&A Advisor’s Facility (8 hour working day).
For the above visits, an RA&A business advisor will create a customized program for your business level and organization’s requirements. You may choose to receive one-on-one training in business/industry topic from the Full Day Program Topics described in Level II.
(3) An additional 20 hours (30 for SIMA members) of consulting within the year.
(4) Plus 60 minute one-on-one scheduled conference call per month with a seasoned, Certified Industry Professional who has built multi-million dollar contracting businesses which they still run today.
(5) Plus participate in our monthly 45-60 minute Webinar training session on best practices for growing your business with other contractors of exterior maintenance services.
(6) Plus unlimited E-mail correspondence with your RA&A business advisor over the course of the program to obtain answers to all your business questions and concerns.

For more details and pricing on our Ultimate Business Advisor consulting program please call 814-864-2586 or complete the online request info form below.


Save on insurance cost

Rich Arlington & Associates has policies, and procedures that you can implement into your company. Once these are established take them to your insurance company and ask for a discount. Through years of running an established Landscape and Snow & Ice Management company we have reduced our insurance costs, and got credits for the very things we can teach you.

Property owners and managers

"We used Rich Arlington's consulting services during a bid process and were very pleased with his work and the outcome," (Curt Hurst, Account Director, CB Richard Ellis, Inc.)

Do you need a professional who truly understands the Landscape & Snow and Ice industries? Would you like to take the hassles out of getting bids? We write the scope of work so all bidding parties are bidding on the same information. We have the ability to manage the bidding process & recommend the correct contractor to meet your expectations.

If you are building or renovating our Certified Landscape Professionals can ensure that all specs are followed and you truly get your moneys worth out of the project. Tired of having dead bushes or trees within months of completion? We ensure that warranties are adhered too.

Through our standard process we can ensure that your snow & ice contractor is a true professional and not just another plower with a truck, we will verify training programs, insurance, and ensure they have a snow & ice watch plan in place for your property.

Municipalities, townships and school districts

Do you need a Snow Response Plan that actually is written specifically for your property or facility? Once written this will ensure your on site staff or outside contractor will know exactly what to do and when. We analyze your entire area, paying attention to where should snow be piled to reduce Thaw / Freeze cycles. Where are the hazardous areas due to grade or poor drainage? How to battle prevailing wind to reduce drifting that causes more hours spent plowing than absolutely necessary. We create a snow & ice watch program so you can become pro-active and stop only being re-active to snow & ice.

If you hire outside contractors

Do you receive bids that are all over the board? A well defined scope of work & R.F.P. will help your bidding process, this will ensure that all contractors are bidding for the same services and that all aspects you require are included.

Do you completely understand the contractor’s side of the snow and ice industry? We do. We can be retained to manage your bidding process or manage the entire process. We can not be lied to. We know the questions to ask, we can manage the entire process allowing you to sleep at night.

Do you struggle with snow budgets? We can help with a Certified Snow Professional on your side, who will help you structure a budget that works for your property and still maintains a safe environment for your clients and staff.

If you utilize your own staff

Training, where do you find it, who does it, and how will you know if it works? Having our staff work with your staff will greatly increase their knowledge and understanding of the characteristics of battling even the most severe snow storm. Our Certified Snow Professionals have a one or two day training program that can be tailored to you specific needs.

Data Collection - do you understand what information you should have in the event of a slip & fall lawsuit? We are retained as an expert witness by law firms to analyze negligence on the part of the property owner / manager, or contractor. We have worked for all sides involved. If one of your employees, or visitors has an accident how will you defend yourself ? Having all the proper collected data will greatly reduce some of your liability by being able to prove you acted responsibly. Nobody anymore just takes your word for it.

Contact Us

If you are a contractor, property manager, property owner, municipality or school district looking for consulting services then contact us now by submitting the form below:

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